FAQs

Unable to Connect to Wi-Fi

Verify that your Wi-Fi network is 2.4GHz; this product does not support 5GHz networks.

Double-check that the Wi-Fi name and password are correct.

Move closer to the router to ensure a stronger signal.

App Not Functioning Properly

Close all other apps running in the background and reopen the CINOTON app.

If issues persist, uninstall and reinstall the Smart Life app, then repeat the setup process.

Smart Lights Not Connecting to the App

Confirm that the lights are powered on.

If needed, reset the lights and try connecting again.